Sue’s circa 2001 Dell laptop just died so we tried a HP from Fry’s, but it previously had been opened, and among other problems, Windows Update wouldn’t work. Back it went. Fry’s has a no-questions 15 day return policy, which is way helpful.
Bought a Sony Vaio from them. Great computer except the wireless was totally flaky. Spent hours with it last night, then returned it.
Just bought another HP from Fry’s. This one is new. So far no problems. We shall see!