Categorized | News

If your computer won’t open Google Chrome

Chrome-logo

My Google Chrome completely crashed. It wouldn’t open at all. There wasn’t even an error message. After much thrashing about, I found a solution. You might want to bookmark this.

Google reports that if Google Chrome does not open or stay open, and no error message appears, that you may have a broken browser user profile. You must create a new one in order for Google Chrome to work properly. Exit Google Chrome and open a new Windows Explorer window.

Type “%LOCALAPPDATA%\Google\Chrome\User Data\” into the Window Explorer address bar. Browse the open directory window for a folder called “Default.” Right-click its icon and rename the folder to “Backup default.” Reopen Google Chrome and a new “Default” folder will be created automatically.

The percent signs are crucial. Yes, it is %LOCALAPPDATA%. Also, to insure this works, reboot your computer, then immediately rename the folder. If you try to run Chrome first you won’t be able to rename the folder because Chrome will have partly loaded and will be accessing some of the files in it.

If you sync your settings in Chrome, and you should, once the new Chrome opens and you login to Google, it’ll synch everything. All your bookmarks and extensions will be restored. This is the beauty of the cloud. I’ll be saving this post to Evernote, another cloud service, so I can easily remember what to do should this happen again.

  • Chris

    Thanks for the fix, got chrome up and running again :)

  • Becky Avril Blomberg

    I did this, but lost all of my tabs, bookmarks, and my history was wiped. Why?

    • http://polizeros.com/ Bob Morris

      Did you log in to Chrome? If so, it should restore all your settings. Hope so.

  • anonymous

    cannot rename default write protected?

  • Ash

    still wont open :/

  • May

    It’s running but keeps freezing after a few minutes… Won’t start properly until I do this over and over again.

    • Worried

      same here…

  • http://polizeros.com/ Bob Morris

    If you back up Chrome to the Google Cloud, you can deinstall Chrome, then log back into Google in the new version and all your settings should be restored. Maybe this will fix the problems many of you are having.

  • paul

    i did this but it says google chrome is still open and cannot change the default folder name

    • Nick Dyson

      ctr alt del to task manager and close it. Thats what I did, unfortunately it still didnt work for me, maybe u will have better luck

  • austin brown

    I tried this but it won’t work for me. When I tried to reinstall Chrome, and attempted to open it for the first time again, it shows an error, “The application failed to initialize properly”. I searched on the web and the 3rd solution from the site below worked for me:

    http://www.techyv.com/questions/application-error-unable-start-google-chrome

  • Louie Guertin

    Had the problem. After ALL different trials. Was able to open as administrator. Cleared history, cookies,etc. Chrome works. Last reinstall of chrome was preferred by windows reinstall. Files were noted as missing trying to repair. Good luck. Lots of solutions, few work as I tried

  • Shweta

    Thanks a lot Bob. It worked.

  • Ribkah

    Thanks for the article, it helped

  • Linda Swift McDonald

    Do you mean ‘Internet Explorer’ ?

  • Vinay

    Thanks Bob for the neat trick :) Now my Chrome is up and running . Just copied my Bookmarks and History from the old Default folder to the new one and was back to business as usual . Appreciate your help…

  • Amy

    When I enter that line into a windows explorer address bar I get the error message that windows can’t find it, check the spelling and try again. It auto corrects to C:UsersusernameAppDataLocalGoggleChromeUserData if that makes a difference. Any ideas? I started directly after a reboot, no open
    Chrome window. Thanks.

Contact

Bob Morris bob@polizeros.com

310.600.5237

Morris Consulting

  • Legacy PC database migration to Windows
  • WordPress design and support
  • Data conversion

Contact Morris Consulting at bomoco.com.

Categories

Archives